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Job ID7478BR
Job TitleSenior PR & Social Media Manager
Position TypePermanent
Business BrandMultiple Brands
Salary£Competitive + Benefits
About Us

A great history, an exciting future!

The question that we are often challenged with is who are we? And what do we do?

Provident Financial Group is a FTSE100 company that is made up of Provident, Satsuma Loans, Moneybarn and Vanquis Bank. We are the UKs leading suppliers of personal credit products to customers who might have trouble obtaining credit elsewhere. We're the friendly face of finance and loans, and we're proud of the foundations we have built for over 130 years, by making millions of lives better by looking after them where others might not. In a clear, honest and responsible way.

We are on a continual journey to shape the future of our business: continue the evolution of our Home Credit business and achieve our ambition to become the number 1 online lender.

Not only are we investing in new technology, we are constantly investing in our people as they ultimately are the focus of what we do. We set the bar high when it comes to integrity, being a FTSE 100 business, and simply put our purpose is to 'œlend a helping hand when others don't'.

We provide our colleagues with fantastic opportunities and personal development; and the freedom to voice your ideas, plans and strategies to help shape our business.

So why choose us? We put our customers at the heart of everything that we do, offer fantastic career development opportunities and can provide a friendly and fun environment in West Yorkshire!

We have come a long way but we have an incredible future ahead of us. How could you be a part of this?

About the Role

We have a fantastic opportunity for a Senior PR & Social Media Manager to join our Media and Communications function. You will take the lead on all PR & social media activity for both Provident's Home Credit business and Satsuma across our chosen channels to drive reputation, credibility awareness, advocacy and ultimately visits to our web pages.

Forming part of a large, dynamic team who manage all internal and external communications you will promote Provident across the sector and devise a creative social media strategy which supports customer insight, product development and interacts heavily with the Provident customer group. As a Senior PR expert, you will have the ability to take social media in new directions including SEO and acquisition and lead a team of two executives.

Skills and Experience

We are looking for someone with a proven track record in PR & Social Media and is already an established manager within an organisation. You’ll be e a great leader, comfortable working with people at all levels of the organisation and ideally have had exposure of managing cross-functional teams. You’ll l be an expert in your field with excellent stakeholder management and have a good understanding of working in a regulated environment.

This is a fast-paced and challenging environment, where talented people are supported to deliver great work . In return, your hard work and commitment is well rewarded, and you will enjoy working in a very progressive business where your work is highly valued.

Equality, Diversity & Inclusion (EDI)
Provident is one of a select group of forward thinking organisations that have signed up for the National Equality Standard (NES). The NES provides a cultural assessment through the lens of diversity. It looks across all 9 protected characteristics set out in the Equality Act 2010 to ensure true inclusion in the workplace. The NES adopts a pragmatic & holistic approach to EDI and achieving it will enable Provident to showcase our business as leaders in this field.