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Job ID7507BR
Job TitleIT Supplier Governance Manager
Position TypePermanent
Business BrandMultiple Brands
DepartmentIT Support
Salary£47,000 + 10% Bonus + Car allowance + Pension
About Us

We've been finding a better way for over 130 years.
Now it's your turn...

Part of a FTSE 100 financial group who've been in Bradford since 1880, we exist to help people when others won't. We're a trusted and ethical lender '“ lending to our customers face to face, and making sure the loans we offer are manageable, understandable, and exactly right for them. It's this personal, responsible approach that really makes us different. And, joining our team, you'll be a big part of this.

About the Role
A new opportunity has arisen for a Supplier Governance Manager at our head office in Bradford. Here you will be the lead for Service Management on all new supplier relationships ensuring that Service Levels are appropriate for the business and are clearly articulated in the Statement of Works which are linked to the business requirements.

Responsibilities will include the co-ordination of activities to on-board new and renew existing supplier agreements, evidencing the adherence to the Supplier Management elements within the delivery framework when selecting new suppliers. You will review all new Statement Of Works, ITTs and SoRs with particular responsibility for the Service level agreements for new contracts. You will be an ambassador for Supplier Governance for the Service Management area and promote the completion of quality assurance checks across supplier management activities within Project Delivery. You will work closely with our Procurement Management department to ensure supplier governance practices are followed when procuring new IT Services and helping re-align contracts for existing IT Services, and developing best practice and guidance documentation for Supplier Governance when on-boarding new suppliers across Service Introduction and Service Management.

Other duties will include taking responsibility for the creation of Service Level Agreements of sourcing IT offshore, service, infrastructure, application and technical IT Services to achieve IT Strategy and Business outcomes, head contact negotiations for new and existing services that impact Service Run and Service Management, and take ownership of Stakeholder Management for new and changed services within the service introduction framework, where contacts are being created or amended
Skills and Experience
The successful candidate will have the following skills and experience:
  • Understanding of Supplier and Service Management
  • Understanding of Procurement Management
  • Understanding of technical infrastructures.
  • Ability to communicate with personnel at all levels of the business.
  • Experience of creating and reviewing SoRs, ITTs, and SOWs
  • Good understanding of Excel
  • Good understanding of Remedyforce
  • ITIL Foundation
The benefits
The satisfaction of working for a successful and ethical business who are here to help people is a big benefit of joining us, but it’s not the only one. We’ll invest in your development – giving you the support and training to become better and better at your job. We take the work/life balance seriously, with plenty of flexible working options. And, working in a bright and refreshingly relaxed environment, you’ll find your opinions are valued and listened to.

On top of all this, we’ll give you a package including pension and bonus schemes, and a whole range of other benefits besides.