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Job ID7527BR
Job TitleCentral Operations Coordinator
Position TypePermanent
Business BrandHome Credit
DepartmentCentral Services
SalaryUp to £25,000 + Pension, Bonus & Onsite Gym
About Us
We've been finding a better way for over 130 years.
Now it's your turn.

Provident Financial Group is a FTSE100 company that is made up of Provident, Satsuma Loans, Moneybarn and Vanquis Bank. We are the UKs leading suppliers of personal credit products to customers who might have trouble obtaining credit elsewhere. We're the friendly face of finance and loans, and we're proud of the foundations we have built for over 130 years, by making millions of lives better by looking after them where others might not.

In a clear, honest and responsible way.
About the Role

This role is a key part of the Central Operations Team. Our colleagues in Central Operations are the key link between our Bradford Head Office and our colleagues in our 250 branches across the UK & ROI. They deliver a crucial role in ensuring our branches are able to operate efficiently, effectively and focus on 'Just Trade'.

A fundamental element of Central Operations remit is to ensure any business critical issues are managed and esacalated quickly. To ensure this agility is maintained this role will be in place to respond to tactical interventions and that they are followed up for resolution. The role focuses on working with our branch colleagues to quickly deliver solutions but also escalate the need for process change when needed to ensure process, systems and procedures allow branches to operate to their maximum potential.
Skills and Experience
The experience you'll need to be successful in the role:

You'll enjoy working in fast paced operations role and will have previous experience of working in a similar central operations team. You're looking for a new challenge though, that allows you to build a develop your skills and career further though.

On a daily basis you'll need to be operating at pace and enjoy the challenge of working with our branch managers to quickly resolve issues or escalate for further investigation. Your initiative, communications skills and ability to quickly problem solve will be your key strengths you will already have and will bring to the role from day one. You'll need to be accountable, have a strong analytical approach and have strong Excel and PowerPoint skills to compliment your pace and problem solving ability.

This role offers great opportunity for career progression in our Bradford Head Office as well as the opportunity for working in our branches.

The benefits

The satisfaction of working for a successful and ethical business who are here to help people is a big benefit of joining us, but it’s not the only one. We’ll invest in your development – giving you the support and training to become better and better at your job. And, working in a bright and refreshingly relaxed environment, you’ll find your opinions are valued and listened to.

On top of all this, we’ll give you a package including pension and bonus schemes, and a whole range of other benefits besides.