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Job ID8080BR
Job TitleCustomer Experience Manager - Canterbury
Position TypePermanent
DepartmentN/A
Work LocationN/A
LocationCanterbury
About the Role

You will be travelling around your assigned area visiting customers '“ so no two days are likely to be the same. This is an ideal opportunity for people with a passion for customer service who are looking to break away from the office and onto the road.

We have a great in-house training team who provide full training when you start, and you'll also have the advice and support of your Area Manager. We will make sure you have all the knowledge and training you'll need to succeed.

You will have a real flair for customer service while being comfortable having conversations with customers around their finances to help provide them with appropriate lending. It is a challenging opportunity that is recognised in the £23,000 per annum salary alongside bonus, full training and other excellent benefits.

Skills and Experience
To best reach our customers, you’ll work 37.5 hours per week on a shift pattern between 8am – 8pm Monday – Friday, working some Saturdays 8am – 1pm. As you’d be working with various systems and applications, we’re looking for people who are IT literate with a good standard of maths and English. Full UK driving licence is essential.

If you are looking for a new challenge, and you feel that Provident Home Credit could be the place for you to grow – apply today. We have successful Customer Experience Managers who have come from a range of industries, so previous experience in a similar role is not required.


Provident Financial Group is made up of Provident Personal Credit Limited, Cheque Exchange Limited and Vanquis Bank. We are the UK’s leading suppliers of personal credit products to customers who might have difficulty obtaining credit elsewhere. We're the friendly face of finance and loans, and we're proud of the relationships we have built for over 130 years, making millions of lives better by looking after them where others might not and doing so in a clear, honest and responsible way.

We Drive, We Engage, We Connect: Together We Make Life Better

Please note that successful applicants will be required to pass a credit check, DBS check and three years employment referencing
Updated05-12-2017