Our Customer Experience Managers come from all walks of life, though a background in retail/sales or customer support can be helpful. You'll be organised and reliable, with a sensible attitude towards personal finances, but what matters most is your empathy and ability to connect with people. We have full time and flexible part-time opportunities available, including some evenings and weekends, on a standard shift pattern. You will need your own car, but we pay mileage expenses for all business miles. We'll also equip you with a company smartphone.
Job TitleCustomer Support Manager - Solihull
About the Role
Skills and Experience
Provident is one of a select group of forward thinking organisations that have signed up for the National Equality Standard (NES). The NES provides a cultural assessment through the lens of diversity. It looks across all 9 protected characteristics set out in the Equality Act 2010 to ensure true inclusion in the workplace. The NES adopts a pragmatic & holistic approach to EDI and achieving it will enable Provident to showcase our business as leaders in this field.