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Job ID8895BR
Job TitleTechnical Lead (Service APIs)
Position TypePermanent
Business BrandSatsuma
DepartmentIT Delivery
SalaryUp to £62,500 +Bonus +Car Allowance +Pension
About Us
About Us

Part of a FTSE250 financial group who have been in Bradford since 1880, we exist to help people when others will not. We are a trusted and ethical lender, lending to our customers face to face and making sure the loans we offer are manageable, understandable and exactly right for them. It is this personal, responsible approach that really makes us different.
About the Role
About the Role

The main role of the Technical Lead is to ensure that all business initiatives that require IT involvement are approached from a strategic perspective and aligned to the overall IT strategy. In this role you will act as the design authority for all IT changes and projects, contribute to the strategic IT Architecture and Roadmaps and define solutions architecture to support delivery of business initiatives.

Key Responsibilities

Leading our People (Colleagues and Agents)
  • Engage and motivate the Business Change and Development Architecture team to deliver business objectives.
  • Build capability of team by supporting and coaching through effective performance management practices.
  • Provide regular and timely feedback to team members.
  • Effectively communicate with Head of Function and Senior Enterprise Architects to provide feedback on potential succession plans and team performance.
Doing the Right Thing for our Customers
  • Ensure our customers are at the heart of everything we do and our actions enhance our customer relationship.
Delivering our Numbers
  • Responsible for the delivery of team objectives.
  • Ensure work is delivered in line with SLAs and agreed targets.
Managing our Risks
  • Ensure business policy and processes reflect current practices and are adhered to.
  • Provides operational and specialist insight to drive continuous improvement.
  • Identify risks and provide proposals for potential solutions, balancing risk with business needs.
Skills and Experience
About You

Essential Skills and Experience
  • Extensive experience in IT including the full project lifecycle and Service Oriented Architecture.
  • Strong communication skills and the ability to communicate technical considerations to non-technical audiences.
  • Good team worker in both internal and external teams.
  • Ability to lead, coach and mentor.
  • Able to work under own initiative, with minimal supervision.
  • Rigorous attention to detail.
  • Recognised as a domain level expert in technologies either deployed within Provident or within the strategy to deploy.
  • Broad knowledge of one or more of: System/application Architecture, Networks, Storage Area Networks, OLTP/OLAP databases, Intranets, Extranets, B2B/B2C Strategies, Business Continuity and Governance.
  • Up to date knowledge of current and future technology trends which may be beneficial to the organisation.
  • I.T. Operations experience
  • Understand the requirements of PCI DSS
  • Microsoft technologies including SQL server 2005+, .NET2 +, WCF, WF and WIF
  • Data modelling and relational database design
  • Integration technologies including XML, SOAP, REST and WCF services
  • Experience of structured vendor selection processes
  • Understand the requirements of an FCA regulated business.


  • Educated to degree level or equivalent
  • TOGAF or equivalent architecture certification

The Benefits

The satisfaction of working for a successful and ethical business who are here to help people is a big benefit of joining us, but it is not the only one. We will invest in your development, giving you the support and training to become better and better at your job. We take the work/life balance seriously, with plenty of flexible working options. Working in a bright and refreshingly relaxed environment, you will find your opinions are valued and listened to.

On top of all this, we will give you a package including:

25 days annual leave increasing with service.
Up to 10% annual profit bonus.
Company Car/ Car Allowance
Plus pension and a whole range of other benefits besides.

Equality, Diversity & Inclusion EDI

Provident is one of a select group of forward thinking organisations that have signed up for the National Equality Standard NES. The NES provides a cultural assessment through the lens of diversity. It looks across all 9 protected characteristics set out in the Equality Act 2010 to ensure true inclusion in the workplace. The NES adopts a pragmatic & holistic approach to EDI and achieving it will enable Provident to showcase our business as leaders in this field.