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Job ID9305BR
Job TitleIT Security Operations Manager
Position TypePermanent
Business BrandMultiple Brands
DepartmentIT Support
SalaryCompetitive +Bonus +Pension + Car Allowance
About Us
About Us

Established in 1880, PFG is one of the UK's leading suppliers of personal credit products to the non-standard lending market. We are a FTSE 250 company that provide a portfolio of products designed to meet the particular needs of those who want credit products, however are unable to obtain them through mainstream products and services. The group is made up of Provident Home Credit, Satsuma Loans, Vanquis Bank, Cheque Exchange and Moneybarn.

Why Provident?

Provident is currently undergoing significant transformational change within the Consumer Credit section of the business. Now is an exciting time to be part of the Tech & Change function as we shape the future of the business and more importantly how we continue to keep our customers at the heart of everything we do.

We are very excited about our future and the road map ahead of us.

About the Role
About the Role

In this role you will provide specialised expertise in both depth and breadth across multiple Security Operations (SecOps) disciplines, processes and technologies. You will provide day-to-day guidance and support to the work of the Security Analysts team. You will also manage and continuously improve the delivery of SecOps services into the business, ensuring our security posture is managed in-line with risk appetite and proactively adapting to meet the evolving threat landscape.

Key Responsibilities
  • Build the capability of the team by providing technical leadership, subject matter expertise, support and coaching within the framework of effective performance management.
  • Ensure that a balance is achieved between Security controls and enabling the business to operate effectively.
  • Build and maintain strong, collaborative relationships with key internal and external stakeholders to ensure positive business outcomes
  • Responsible for continuous improvement of our cyber security capability across our people, processes and technologies.
  • Identify and prioritise cyber security risks, providing corresponding well-grounded, integrated solutions to mitigate or resolve, balancing risk with cost and business needs.
  • Plan and manage the detailed design and engineering of integrated security solutions to agreed functionality within timescales and to quality and cost criteria.
  • Work as a key member of the SOC team, providing day-to-day guidance and support to SOC Analysts, delivering real time proactive monitoring and security incident response.
  • Develop and maintain Security Operations procedural documentation, technical standards and reporting packs.
Skills and Experience
About You

Essential Skills and Experience
  • Demonstrate experience in a Security Operations role, leading risk identification and remediation activities within a Security Operations Centre environment.
  • Ability to influence and challenge constructively, particularly at senior management level.
  • Excellent complex problem solving and security incident handling capabilities.
  • Work under own initiative and drive the right outcomes.
  • Demonstrable experience in developing and improving security operations procedures.
  • Understanding of key Security standards such as ISO 27001, SANS and NIST.
  • Able to demonstrate knowledge and implementation of the ISC2 Common Body of Knowledge domains.
  • Knowledge of Cloud Computing and the associated Security risk and control considerations.
  • Breadth of subject matter expertise across the following technologies:
    • SIEM
    • Vulnerability Management
    • TCP/IP, LAN and WAN networking
    • Network Security (Firewalling, IPS)
    • DLP
    • Endpoint security
    • Web and Email security
    • Identity and Access Management
    • Cryptography and key management
  • Knowledge and experience gained working in the financial services industry.

  • Degree level or demonstrable equivalent experience.
  • CISM, CISA, Security+ CSSP, SSCP
  • CEH
The Benefits

The satisfaction of working for a successful and ethical business who are here to help people is a big benefit of joining us, but it is not the only one. We will invest in your development, giving you the support and training to become better and better at your job. We take the work/life balance seriously, with plenty of flexible working options. Working in a bright and refreshingly relaxed environment, you will find your opinions are valued and listened to.

On top of all this, we will give you a package including:
  • 25 days annual leave increasing with service.
  • Up to 10% annual profit bonus.
  • Company Car/ Car Allowance
  • Onsite Gym - Provident have joined with Nuffield Health. Weekly classes are held throughout the day and pre 09:00 and post 17:00, you can attend anything from Spinning to Pilates to Boxercise. There is also an onsite Physio who members can schedule appointments with.
Plus pension and a whole range of other benefits besides.

Equality, Diversity & Inclusion EDI

Provident is one of a select group of forward thinking organisations that have signed up for the National Equality Standard NES. The NES provides a cultural assessment through the lens of diversity. It looks across all 9 protected characteristics set out in the Equality Act 2010 to ensure true inclusion in the workplace. The NES adopts a pragmatic & holistic approach to EDI and achieving it will enable Provident to showcase our business as leaders in this field.