Agent testimonials in the ROI

Agent Testimonials in the ROI

Provident self-employed Agents – in their own words

Provident’s self-employed Agents enjoy running their own businesses, their way, with our support. Each one is different, and they all have their own stories to tell. Here are just a few.

“My dad was an Area Manager, and he thought I’d be a good Agent. So, I started working in the evenings first to make some extra income, before taking the plunge and working on my Agent business full-time. I haven’t looked back. “I’ve been an Agent for 12 years now, and I love it. I get real pleasure from being someone my customers look forward to seeing because I’m making their lives better. I do know, though, that if I get on with my customers then collecting their payments will be easier, and that’s how I get paid. “I get loads of advice from the local Development and Area Managers – they have a lot of empathy. They know it isn’t a 9-5 job, so they are there if I need them, even at weekends. I also really like the new app for my smart phone, which has taken a lot of the paperwork off my hands – that gives me more time for customers. “I love being my own boss – it’s hard work, make no mistake, but it’s very rewarding. I’d recommend it to anyone as long as they’re prepared to put the work in. If you’re thinking of becoming an Agent, the best thing you can do is go out with one and see how they work first-hand.”

“The great thing about being an Agent is you can work the hours you want. I only do Thursdays and Fridays, and I can fit it around my family.”

“I always make the effort to get to know my customers, so that I can understand their circumstances better. This approach has really helped me to develop my business.”

“I put my fantastic agency performance down to hard work, persistence and having a good relationship with my customers. I am able to apply my local knowledge to achieve the best possible outcome in running my business. I am also an Accredited Agent which means I am able to take new Agents out and show them what it’s like to run a successful agency.”

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