Customer Experience Managers

Full-time and Part-time roles based in and around your local community

If you’re a real people-person who doesn’t want to be office-bound, then this could be the ideal role for you.

You’ll be arranging to lend local people manageable sums of money in a way they can afford. You will be meeting new and existing customers, making responsible lending decisions and offering cash loans from £100 to £1000.

You will receive full training in providing excellent customer service and using new technology to make the job simpler, easier and more efficient.

Whether you are enabling a customer to fix their car or to buy a birthday present for their kids, you will get satisfaction from this job.

What type of person are we looking for?

You are a warm and engaging person who enjoys meeting new people and can empathise with people who find themselves short of money. You will be dependable and can be relied upon to lend customers a helping hand when others won’t. You will have experience of dealing with customers in person, have great listening skills and be able to understand issues quickly and explain solutions clearly and simply.

Join our responsible Home Credit team

At Provident we pride ourselves on being a responsible lender. We never hassle our customers for payments and we never charge them a penny more than the amount we agreed with them at the start. We are always there to reassure them and give them a helping hand.

So if you’re the kind of person who likes to help people out, this could be the ideal role for you.

Key benefits

  • Competitive starting salary of £23,000 increasing with service
  • Discretionary Bonus
  • Working close to home
  • Full training and support from Area Manager
  • Helping people to make a difference to their everyday lives

Do you qualify?

  • You are 18 years of age or over
  • You have the right to work in the UK
  • You have full time access to a car and a full UK driving license
  • You need to be able to work some evenings and weekends as part of your rota