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Job ID10050BR
Job TitlePCC Payments Officer- Fixed Term
Position TypeFixed Term / Interim
Business BrandHome Credit
DepartmentCentral Collections
LocationBradford
SalaryUp to £18,500 per annum
About Us
A fantastic opportunity has arisen for a Payments Officer to join our Bradford HO on a 6 months fixed term basis. You will be responsible for operating as part of the Payments Team by allocating payments and reconciling accounts, uploading payment and account data and performing general administration tasks to support the other areas of FCA regulated Provident Central Collections Department under the guidance of the Payments Manager.

Key Responsibilities
  • Allocation of Payments to customer's accounts in line with FCA guidelines and DEMSA regulations
  • Control and reconcile payment files from 3rd parties in line with agreed SLAs
  • Payment of invoices and remittances in line with Company policy and SLAs
  • Process cheque refunds on Overpaid accounts and in relation to Early Settlement Rebates
  • Process financial adjustments as requested by other business areas on accounts
  • Daily, weekly and monthly reconciliation of Collections and Banking
  • Extract data/load files into the PCC system in accordance with defined processes
  • Assisting in the maintenance and distribution of departmental MI
  • Manage Internal Letter Printing and Tracking of External Letters
  • Processing general queries
  • General administrative tasks to support additional areas of Provident Central Collections
  • Ability to recognise and identify subject access and agreement requests to escalate to appropriate teams
  • Executes policy and procedure under the guidance of the Payments Manager
  • Prioritise and deliver assigned personal workload, escalating activities and issues appropriately
About the Role
Essential skills and capabilities
  • Positive and proactive attitude
  • Ability to communicate both written and verbally to a good standard
  • Ability and desire to develop own skills & abilities
  • Results focused & ability to meet changing deadlines
  • Ability to follow guidelines and processes
  • Attention to detail
  • Receptive to feedback
  • Personal ethics are aligned to the company
  • Flexible approach and willingness towards undertaking all tasks to support PCC in meeting service levels and objectives
Skills and Experience
About Us

Established in 1880, PFG is one of the UK’s leading suppliers of personal credit products to the non-standard lending market. We are a FTSE 250 company that provide a portfolio of credit products designed to meet the particular needs of those who are not well serviced by mainstream lenders. The Provident Financial Group is made up of Provident Home Credit, Satsuma Loans, Vanquis Bank, Cheque Exchange and Moneybarn.
Updated10-06-2019