Job Details - Provident Careers Site

Job Details

Job ID
Job Title
IT Platform Design Manager
Position Type
Business Brand
Multiple Brands
IT Delivery
£50,000-£55,000 DOE +Car allowance +Pension
About Us
About Us

Established in 1880, PFG is one of the UK's leading suppliers of personal credit products to the non-standard lending market. We are a FTSE 250 company that provide a portfolio of credit products designed to meet the particular needs of those who are not well serviced by mainstream lenders. The Provident Financial Group is made up of Provident Home Credit, Satsuma Loans, Vanquis Bank, Cheque Exchange and Moneybarn.

Why Provident?

Provident is currently undergoing large transformational change within the Consumer Credit Division of the business. Major investment is being made in the Technology & Change function, so now is an exciting time to join us as we shape the future of the business and more importantly continue to keep our customers at the heart of everything we do.

We are very excited about our future and the road map ahead of us.
About the Role
About the Role

In this role you will provide leadership to a technical team within the IT Platform Design function.

Key Responsibilities
  • Lead, engage and motivate the team to deliver business outcomes which make optimal use of on-premise IT infrastructure and/or cloud based infrastructure (as appropriate).
  • Promote delivery of a Cloud-First Strategy for new initiatives through an understanding of the technology and business benefits this delivers.
  • Contribute to the design, development and delivery of a framework for agile engineering and DevOps, focusing on building a capable and competent team who will establish close working practices with other Functions across CCD and Group.
  • Build capability of team by supporting and coaching through effective performance management practices.
  • Effective resource demand management, underpinned by effective planning and tracking based on the adoption of agile principals and tools.
  • Ensure frequent knowledge transfer takes place within the team.
  • Reviewing progress of colleagues against the team training road maps.
  • Reviews of designs and implementations plans.
  • Conduct a QA role on activities performed by the team identifying systematic issues and implementing changes to improve work quality and/or efficiency, including identifying organisational development needs as well as the necessary system enhancements.
  • Regular reviews of the processes and controls in relation to the Managing Non Production Technology Environments Risk Register.
Skills and Experience
About You

We would like you to have skills and experience in some of the following:
  • In depth understanding of on-prem and cloud infrastructure technologies and their hosting of 3rd party and in-house services and applications.
  • Strong communication skills and the ability to communicate with people at all levels in an organisation.
  • Previous experience as a Team Leader/Manager who has worked within the IT function in a relatively large, commercial enterprise.
  • Demonstrated experience of leading change and design through to delivery.
  • Ability to influence and challenge constructively, particularly at Head of Function level.
  • Ability to lead, coach and mentor a team.
  • Understand the requirements of an FCA regulated business.
  • Strong technical lead background in Networking/Voice/Unified Communications in a large commercial enterprise.
  • Experience with TFS/VSTS/Azure DevOps, Microsoft Teams.
  • Broad knowledge of telephony systems and their integration into the infrastructure of a customer facing Enterprise.
  • Experience of an Agile transformation.
  • Technical knowledge of MDM/EMM e.g. MobileIron/InTune.
Desirable Qualifications
  • ITIL experience
  • Educated to degree level or equivalent
  • Qualifications from the Chartered Management Institute
The Benefits

The satisfaction of working for a successful and ethical business who are here to help people is a big benefit of joining us, but it is not the only one. We will invest in your development, giving you the support and training to become better and better at your job. We take the work/life balance seriously, with plenty of flexible working options. Working in a bright and refreshingly relaxed environment, you will find your opinions are valued and listened to.

On top of all this, we will give you a package including:
  • 25 days annual leave increasing with service.
  • Up to 10% annual profit bonus.
  • Car Allowance
  • Pension (with employer contributions up to 10.6%)
  • Private Health Insurance (when in PFG Pension Scheme)
  • Private Medical Insurance
  • Onsite Gym - Provident have partnered with Nuffield Health. Alongside our Gym, there are weekly classes held throughout the day and pre 09:00 and post 17:00 where you can attend anything from Spinning to Pilates to Boxercise.
Equality, Diversity & Inclusion EDI

Provident is one of a select group of forward thinking organisations that have signed up for the National Equality Standard NES. The NES provides a cultural assessment through the lens of diversity. It looks across all 9 protected characteristics set out in the Equality Act 2010 to ensure true inclusion in the workplace. The NES adopts a pragmatic & holistic approach to EDI and achieving it will enable Provident to showcase our business as leaders in this field.