Job Details - Provident Careers Site

Job Details

Job ID
Job Title
Senior Digital Marketing Manager
Position Type
Business Brand
Home Credit
£60,000 - £65,000 + car allowance + benefits
About Us
Established in 1880, Provident Financial Group (PFG) is one of the UK's leading suppliers of personal credit products to the non-standard lending market. We pride ourselves on being a trusted lender, serving our customer in their own homes, offering suitable affordable loans with manageable repayments.

Provident delivers non-standard lending through our group businesses - Provident Home Credit, Vanquis Bank, Satsuma Loans and Moneybarn.
About the Role

We have an exciting opportunity for a Senior Digital Marketing Manager to join or Marketing function who will be responsible for Digital Acquisition Channels & Strategy across Provident including the online journey for both new and existing customers.

The primary focus for our Senior Digital Marketing Manager will be to lead a team developing and executing consistent, quality, digital (e.g. website) and social media content for Provident, ensuring alignment to the commercial objectives of the business. Some key responsibilities include:

  • As a key member of the Leadership team, lead team and multiple stakeholders across Provident to ensure alignment and buy-in to strategies and vision.
  • Lead, engage and motivate the team to deliver business objectives.
  • Build capability of team by supporting and coaching through effective performance management practices.
  • Ensure our customers are at the heart of everything we do and our actions enhance our customer relationship.
  • Set marketing budgets, and deliver performance KPI's within acceptable levels.
  • Provides specialist input into strategic planning, providing evaluations of risks and solutions in order to drive continuous improvement.
Skills and Experience
Skills and experience you may have:
  • Extensive sales & commercial management experience across online (ideally within Financial Services) with a track record of delivery against challenging goals
  • Experience across all acquisition channels – Biddable media, SEO, display
  • Experience of successfully managing media agencies to drive performance
  • Experience of successfully leading and coaching direct and indirect teams
  • Experience in managing budgets and making sound investment decisions
  • Understanding of Corporate Governance Frameworks
  • Strong communication (written and oral), negotiation and influencing skills, particularly at a senior level/Director level
  • Ability to build strong working relationships with multiple stakeholders across the business
  • The ability to balance long-term strategic thinking with day-to-day operational activity – must be able to operate at pace in a fast-moving environment
  • Educated to degree level or equivalent
Why choose a career with us?

We like to let our employees know that we appreciate their hard work by offering competitive salaries and a range of reward schemes as well as regular performance management reviews and appraisals so that you can monitor your career progress. Other benefits include:
  • 25 days annual holiday rising to 28 days in addition to bank holidays
  • Car Allowance
  • Discretionary annual bonus
  • Private medical insurance
  • Pension scheme with Company contributions of up to 10.6%
  • Life assurance of up to 3x salary
  • Onsite Nuffield gym facilities with low cost membership
  • Colleague ‘Perks at Work’ recognition schemes
  • Subsidised onsite restaurant
Equality, Diversity & Inclusivity

Provident is one of a select group of forward thinking organisations that have signed up for the National Equality Standard (NES). The NES provides a cultural assessment through the lens of diversity. It looks across all 9 protected characteristics set out in the Equality Act 2010 to ensure true inclusion in the workplace.