Job Details

Job ID
Job Title
Customer Collections & Loans Agent - Bunclody / Arklow
Position Type
Business Brand
Home Credit
Hours Per Week
21-30 Hours
Expected Annual Earnings
This is a self-employed role with commission paid based on performance
Last Updated
Job Description
Provident Self Employed Customer Loans & Collections Agent

Immediate Self Employed Opportunities in

Apply today
You could be working for yourself as a self-employed Provident Agent in your local area, visiting new and existing customers in their homes to arrange their loans and manage their regular payments.

Who are we looking for:
  • Self-motivated, reliable and highly organised individuals
  • Excellent customer service skills, preferably face to face but some customers are serviced remotely
  • Cash handling experience
  • Good IT skills, particularly with mobile applications
  • Own transport
  • Own up to date phone (the company also provides a separate device for you to carry out your role effectively)
  • Wants to work flexible hours
Agent Responsibilities:
  • Arranging loans for new & existing customers
  • Collecting weekly repayments from customers
  • Managing customer arrears, where necessary
  • Complying with all legal and regulatory requirements
  • Planning your working week around your and the customers' needs
  • Keeping customer records accurate and up to date, using the Company's mobile applications and handheld device
What are we looking for?
To be there for Provident's customers is a regular commitment, but without the mundane 9-5 constraints. So as long as you're there for our customers, you'll plan your own working day and week. You don't even have to do it yourself - by using one or more Designate Agents, you can get help with as much or as little of the work as you wish. You will need a great way with people, strong drive and an organised approach. Previous experience of working in a customer focused role is essential.

Your own car and phone are also essential kit, as once you are up and running, we will give you access to special Apps that allow you to quickly and accurately record customer transactions on the go, leaving you free to do what you do best... And that's having exceptional customer service skills and the ability to provide Provident's customers with the service they require.

Provident Agents have been providing great customer service, lending responsibly, understanding customers' needs, building lasting relationships and exceeding customer expectations since 1880. You could carry on that tradition in your local area.

You'll benefit from a flexible structured induction to understand the legal and regulatory requirements of running an agency. You'll have encouragement to help you deliver great customer service, support to ensure you lend and collect responsibly and the chance to enjoy running your own business. Support is also on offer from a local manager when needed.

Earnings (Commission) are based on collections, sales and growth and is unlimited. We have opportunities for new Provident Agents to take on an existing agency, so start earning immediately.