Job Details

Job ID
Job Title
Security Operations Analyst
Position Type
Business Brand
Multiple Brands
GW Technology Operations
About Us

About us
Established in 1880, PFG is one of the UK's leading suppliers of personal credit products to the non-standard lending market. We are a FTSE 250 company that provide a portfolio of credit products designed to meet the particular needs of those who are not well serviced by mainstream lenders.

About the Role

Location: Bradford, hybrid working 1-2 days per week office based.

We are looking for a Security Operations Analyst to support, develop and continually improve the organisation's Security infrastructure protection processes. To focus on maintaining operational stability in the face of new Security threats, rapid technological change and requests for changes, reconfigurations, and reporting requirements for compliance. To own and take responsibility for security incidents, changes and problems from inception to resolution, identifying and resolving issues and focusing on quality customer service throughout. To support the delivery of projects, infrastructure and operational improvements, and manage their own time effectively to tackle multiple activities simultaneously delivering consistent high-quality.

Key responsibilities & accountabilities

  • Manage/mitigate security risk and cyber security risks to the business.
  • Anomaly detection and fraud prevention by means of log monitoring and other technical security controls
  • Provide expert technical security guidance to both technical and non-technical audiences
  • Attend the change advisory board to represent Security Operations and ensure the cyber security implications of any changes are fully understood and taken into account in all decision making.
  • Manage escalated work request queues according to business need and based on technical risk.
  • Configuration and monitoring of security technologies including Anti-Virus, Email and Web filtering, Security Incident Event Monitoring system (SIEM).
  • Implementation, maintenance and continuous improvement of the technology risk framework.
  • Review of policies and creation of processes to support the wider corporate Cyber Security strategy.
  • Management and coordination of Vulnerability and Penetration testing including any remediation activities.
  • Support and implement the security strategy and plan.
  • Produce monthly statistics including KPI's and KRI's to support informed decision making at SMT.
  • Assist in the maintenance and compliance of required standards (ISO27001, PCI DSS, FCA, etc.).
  • Support new solutions, processes and technologies to mitigate emerging risk.
  • Maintain personal development and knowledge including keeping abreast of new threats and vulnerabilities.
  • Maintain any qualifications
  • Meet objectives set by PDP
Skills and Experience


  • Strong knowledge of Microsoft Cloud technologies; Azure
  • Knowledge of Splunk and/or Azure Sentinel
  • Expert knowledge of security technologies including Anti-Virus, Event Management and Correlation, web filtering, email filtering,
  • Understanding of a large-scale technical infrastructure and associated best practice
  • Understanding of Security MI and reporting requirements
  • Documentation / process writing skills
  • Experience of incident, problem, change and release processes.
  • Prioritise effectively, scheduling work, determine tasks and resources
  • Excellent customer service skills.
  • Ability to work well under pressure.
  • Highly organised, with the ability to plan for short- to medium-term objectives.
  • Excellent communication skills (written, verbal and interpersonal).
  • Must have an analytical, trouble-shooting mindset, with a problem-solving personality.
  • Keen to acquire knowledge and take responsibility


  • Experience of working within and FCA regulated company.


  • In-depth understanding of Microsoft Operating Systems and core technologies
  • Working knowledge of all core infrastructure technologies
  • ITIL Foundation or greater
  • One of the following: CISM ,CISSP, CISA, Security+ CSSP, SSCP


  • In-depth understanding of Microsoft Operating Systems and core technologies
  • Working knowledge of all core infrastructure technologies
  • ITIL Foundation or greater
  • One of the following: CISM ,CISSP, CISA, Security+ CSSP, SSCP

The Benefits
The satisfaction of working for a successful and ethical business who are here to help people is a big benefit of joining us, but it is not the only one. We will invest in your development, giving you the support and training to become better and better at your job. We take the work/life balance seriously, with plenty of flexible working options. Working in a bright and refreshingly relaxed environment, you will find your opinions are valued and listened to.

We offer an attractive, competitive salary and benefits package for everyone including:

  • Competitive base salary and rewards
  • Discretionary bonus scheme
  • 25 days holiday entitlement (could increase with Length of service)
  • Pension Scheme
  • Extensive opportunities for personal and career development
  • Flexible and dynamic working policies

Inclusion & Diversity Statement
We know that by having a better, more inclusive culture and a diverse group of colleagues, we can support our customers and each other in the best way possible. We also believe this goes a long way to helping us live our purpose and defines why we’re here in the first place: to help put people on a path to a better everyday life.

We’re an equal opportunities employer and we want people to join us no matter how they identify, their sexual orientation, marital or civil partner status, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

We want to attract and retain the best people. So, we make sure that, if people need it, they’re given all the extra support and reasonable adjustments to take part in any part of our application or interview process. We’ve also got lots of colleagues who choose to work flexibly, so please feel free to talk to us about how you prefer to work at any time.

We think that if you can Be Yourself in the workplace, you’ll do your best work and enjoy being part of the team and as a business we get to benefit from that and to celebrate all the wonderful things that diversity brings.