Job Details

Job ID
Job Title
Data Engineer Lead
Position Type
Business Brand
Multiple Brands
GW Technology Delivery
About Us
About us
Established in 1880, PFG is one of the UK's leading suppliers of personal credit products to the non-standard lending market. We are a FTSE 250 company that provide a portfolio of credit products designed to meet the particular needs of those who are not well serviced by mainstream lenders.
About the Role
Location: Bradford - hybrid working, office based 1-2 days per week

We are looking for a Data Engineer Lead to manage the provision of Business Intelligence within Gateway, providing the business with data to allow it to meet financial, regulatory and performance reporting requirements, along with managing and leading the development of the Business Intelligence team.

Leading our people
  • Responsible for ensuring colleagues have a clear understanding of the business objectives and how their role contributes to them
  • Lead, engage and motivate the team to deliver against business objectives
  • Build capability of team by supporting and coaching through effective performance management practices
  • Effectively communicate with Head of Function to provide feedback on potential succession plans and team performance
  • Ensure the right people are in the right roles and that skills are being utilised effectively in order to build high quality teams
  • Provide regular and timely feedback to team members through performance reviews
  • Reward and celebrate team achievements and great performance
  • Effectively manage the team in all other aspects of their role including attendance and behaviours and have regular wellbeing discussions
  • Create an inclusive culture which promotes diversity and Blueprint behaviours

Key responsibilities & accountabilities
  • Promote and manage agreed departmental ITIL processes to implement and achieve efficient and effective Incident, Service, Request, Change, Problem and Release Management.
  • Promote and demonstrate professional behaviour and attitudes including but not limited to customer and service support ethos across the Business.
  • Engage with and manage service transition activities for new products as well as service enhancements.
  • Establish and maintain key relationships with stakeholders within Provident (IT, Head Office and Field).
  • Ensure work is delivered in line with SLAs and agreed targets
  • Responsible for managing costs within budget parameters
  • Responsible for the delivery of BI solutions in line with agreed targets '“ ensuring stakeholder are managed and communicated
  • Represent the BI team across the business, engaging with project teams and stakeholders to ensure their BI requirements are understood, managed and delivered
  • Ensure business policy and processes reflect current practices and are adhered to
  • Provides operational and specialist insight to drive continuous improvement
  • Identify risks and provide proposals for potential solutions, balancing risk with business needs
  • Ensure current team practices reflect business policy and are adhered to
  • Identify and manage relevant risks and issues affecting the BI team
  • Ensure that the team works to appropriate development / testing and documentation standards
  • Ensure that the team work within Data Protection and Data Governance Guidelines
  • Ensure the data measures within the BI solutions are documented within a measures catalogue
Skills and Experience
  • Previous experience of working in the non-standard Consumer Credit Industry
  • Recent experience of working in an FCA regulated business
  • Able to delegate responsibility
  • Analytical thinking who is able to interpret MI/BI and use it for sound decision making
  • Excellent communication skills (written and verbal) with the ability to influence, negotiate and constructively challenge at all levels
  • Ability to operate independently and objectively
  • Understanding of corporate governance frameworks
  • PC Literacy to include middle management level MS Office Word, Excel, Power Point
  • Proven ability to effectively plan and organise work effectively and prioritise deadlines whilst working at a fast pace
  • Microsoft SQL Server BI stack
  • Data warehousing / BI experience
  • Rigorous attention to detail
  • Excellent in interfacing with business/product owner and driving discussions with both IT and business stakeholders
  • Excellent people management skills and awareness of leadership, communication and cultural practices

  • In depth knowledge of an FCA regulated business
  • Advanced knowledge analysing requirements and how they impact the data environment
  • Proven experience of working with iterative/agile development methodologies

  • Educated to degree level or appropriate technical experience
  • Data Management Qualification

The Benefits
The satisfaction of working for a successful and ethical business who are here to help people is a big benefit of joining us, but it is not the only one. We will invest in your development, giving you the support and training to become better and better at your job. We take the work/life balance seriously, with plenty of flexible working options. Working in a bright and refreshingly relaxed environment, you will find your opinions are valued and listened to.

We offer an attractive, competitive salary and benefits package for everyone including:

Competitive base salary and rewards
Discretionary bonus scheme
25 days holiday entitlement (could increase with Length of service)
Pension Scheme
Extensive opportunities for personal and career development
Flexible and dynamic working policies

Inclusion & Diversity Statement
We know that by having a better, more inclusive culture and a diverse group of colleagues, we can support our customers and each other in the best way possible. We also believe this goes a long way to helping us live our purpose and defines why we’re here in the first place: to help put people on a path to a better everyday life.
We’re an equal opportunities employer and we want people to join us no matter how they identify, their sexual orientation, marital or civil partner status, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
We want to attract and retain the best people. So, we make sure that, if people need it, they’re given all the extra support and reasonable adjustments to take part in any part of our application or interview process. We’ve also got lots of colleagues who choose to work flexibly, so please feel free to talk to us about how you prefer to work at any time.
We think that if you can Be Yourself in the workplace, you’ll do your best work and enjoy being part of the team and as a business we get to benefit from that and to celebrate all the wonderful things that diversity brings.